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Humach
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HUMANS + MACHINES

Humans when you need them, technology when you don't.

At Humach, we combine human connection with AI to create customer experiences that feel personal, effortless, and unforgettable— because your customers deserve nothing less.
Discover the Future of CX
MarketsEQ

In order to lead the future of CX

We Acquired Markets EQ

Humach acquired Markets EQ to bring emotional intelligence to life in every interaction. Our AI doesn’t just hear you—it understands you, creating moments that resonate and relationships that last.

Learn more
Human and AI
CX Innovation

Where humans

Meet Technology

Our CX Services

Our Award-Winning CX Solution

mAI Pilot

Humach’s mAI Pilot is not just another AI product; it’s a comprehensive solution designed to transform how businesses engage with their customers. Organizations can improve efficiency, deliver personalized experiences, and drive growth by harnessing the power of advanced AI technologies.

Explore mAI Pilot
mAI Pilot award winning CX

HUMANS + MACHINES

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AI & Technology

  • AI & Custom Language Models
  • Integration with CCaaS and CRM platforms
  • Advanced Analytics and Actionable Insights
  • Custom Workflows and AI Support

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Live Agents

  • U.S., Nearshore, and Offshore options
  • AI-Certified for smarter agent assist workflows
  • Ideal for complex, high-touch support

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Digital Agents

  • Omnichannel support (Chat, Voice, SMS, Email)
  • Natural Language Processing + Voice Biometrics
  • Consistent, scalable service with built-in handoff logic

Contact Us

Speak with one of our experts to learn how Humach can transform your customer experience today!
Connect With Us
World-Class CX Outsourcing
For some of the world's most powerful brands
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Amazon1
AmericanOsteopathicAssociation1
AT&T1
Carfax1
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Customer Testimonials
1
Without Humach, our business would
not have been able to grow like it has. Their expertise has proven invaluable.
Vice President Operations
Healthcare
2
Usability, flexibility, customer service, cost and value all brought us to Humach.
Senior IT Technical Engineer
10
Humach is the trusted face for many of our brands. Our contacts are technical in nature and our procedure varied and complex. Humach has delivered spectacularly on customer services.
Brand Services Director
Consumer Packaged Goods
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